At Matcha Tea Ireland, we’re committed to getting your order to you quickly, safely, and in perfect condition — no matter where in the world you are.
We proudly offer fast, tracked worldwide shipping on all orders, ensuring that your authentic Japanese matcha and green teas arrive fresh and full of flavour.
Whether you’re in Ireland, Europe, the UK, the US, Canada, or Asia, we’ll deliver straight to your door with care and precision.
🚚 Shipping Destinations
We ship from Ireland and Japan to customers worldwide, including:
🇮🇪 Ireland | 🇬🇧 UK | 🇫🇷 France | 🇩🇪 Germany | 🇺🇸 USA | 🇨🇦 Canada | 🇦🇺 Australia | 🇸🇬 Singapore | 🇦🇪 UAE
If your country isn’t listed, don’t worry — we probably ship there too!
Contact us at contact@matchateaireland.com and our team will confirm shipping options for your region.
📦 Order Processing
We aim to process all orders within 1–2 business days of confirmation.
You’ll receive an order confirmation email immediately after purchase and a shipping notification with tracking details once your order is dispatched.
- Processing Time: 1–2 business days
- Dispatch Days: Monday to Friday
- No weekend dispatches (orders placed Friday–Sunday ship Monday)
✈️ Estimated Delivery Times
| Region | Estimated Delivery Time | Courier Service |
|---|---|---|
| Ireland | 1–3 business days | An Post / DPD |
| UK & Europe | 3–7 business days | DPD / UPS / DHL |
| USA & Canada | 7–12 business days | FedEx / DHL Express |
| Asia & Australia | 10–15 business days | DHL / Japan Post EMS |
| Rest of World | 10–20 business days | Local Partner Couriers |
Please note: delivery times may vary slightly during holidays, customs delays, or local disruptions.
💰 Shipping Costs
We offer transparent and affordable worldwide shipping with clear pricing and no hidden fees.
- Minimum Order: €130
- Free Shipping: Orders over €300
Shipping Rates:
- Ireland: From €6.99 (FREE over €300)
- Europe & UK: From €9.99 (FREE over €300)
- Worldwide: From €12.99 (FREE over €300)
Exact shipping costs are calculated at checkout based on your location, order size, and total value.
For wholesale and bulk orders, please visit our Matcha Wholesale page or contact contact@matchateaireland.com for tailored logistics support.
🌿 Freshness and Care in Every Shipment
Every matcha tin and tea pack is vacuum-sealed and air-protected to preserve freshness, colour, and aroma during shipping.
We use eco-friendly, recyclable packaging that keeps your tea safe while reducing waste — because caring for the planet is part of our tea philosophy.
🕵️ Track Your Order
Once your order ships, you’ll receive an email with a tracking link.
You can follow your package in real time from our fulfilment centre to your doorstep.
If you haven’t received your tracking email within 3 business days, please check your spam folder or contact us directly.
❌ Customs, Duties & Taxes
Some international orders may be subject to customs duties or import taxes, depending on your country’s regulations.
These fees are not included in your order total and must be paid by the recipient upon delivery.
We always include accurate customs documentation to help minimise delays.
🔄 Lost or Delayed Packages
If your order hasn’t arrived within the expected delivery window, please reach out to us at contact@matchateaireland.com with your order number.
We’ll investigate with the courier and provide an update or replacement if necessary.
Your satisfaction is our priority.
❓ FAQs About Shipping
Q1: Do you deliver worldwide?
Yes — we ship to over 50 countries with tracking and secure delivery options.
Q2: What is the minimum order value?
The minimum order is €130 before shipping.
Q3: How do I qualify for free shipping?
Free shipping applies to all orders over €300 (after discounts).
Q4: How long will it take for my order to arrive?
Delivery varies by region, usually within 3–15 business days depending on your location.
Q5: Where do you ship from?
Orders are fulfilled from Ireland and Japan, depending on product availability.
Q6: Do I have to pay customs fees?
Some countries may charge import duties or taxes; these are the buyer’s responsibility.
Q7: What if my package is lost or damaged?
We’ll work with the courier to replace or refund your order promptly.
Q8: Do you provide tracking for every order?
Yes, all orders include a tracking number once dispatched.
Q9: Can I change my address after ordering?
Contact us within 12 hours of purchase and we’ll do our best to update it before dispatch.
Q10: Do you ship wholesale or bulk matcha orders?
Yes! Visit our Matcha Wholesale page or email contact@matchateaireland.comcontact@matchateaireland.com for details.